1Meet your Qurra setup specialist
Share how your business runs, which services you offer, and how you want guests spoken to. Together you define the AI receptionist’s script, guardrails, escalation rules, and message caps so it behaves like a trusted staffer—not a generic bot.
2Connect channels and automations
Hook up WhatsApp, SMS, and web chat, then connect calendars, practice systems, CRMs, and other tools through Make.com. Your Qurra engineer uses the access you approve to wire AI tool calls into booking, intake, and follow-up flows that match how your team already works.
3Go live and refine with real traffic
Turn on reception, watch conversations from Omnichat and the dashboard, and adjust scripts, thresholds, and flows as you see how guests actually message. Qurra’s team helps you tune automations so reception stays predictable as volume grows.